Terms & Conditions

TERMS AND CONDITIONS

You (“you” or “End User” or “your” or “Buyer” or “Customer”) are required to read and accept all of the terms and conditions laid down in this Terms and Conditions (“Terms and Conditions” or “TERMS AND CONDITIONS” or “Terms” or “Agreement”) and the linked Privacy Policy, before you may use www.sowfresh.in (hereinafter referred to as “Site” or “Sow Fresh” or “we” or “our” or "company"). The Site allows you to browse, select and purchase Oils, Ghee, Fruits, Vegetables or Edible Products (“Goods” or “Products” or “Services”).

Your use of this website www.sowfresh.in (hereinafter referred to as the “Site”) and its related sites, services and tools). These TERMS AND CONDITIONS are effective upon acceptance and governs the relationship between you and Sowfresh India LLP having its registered office at Farm No. 9, Pachgaon-Tauru Road, Near Manesar, Haryana-122105, INDIA (hereinafter the “Company”) including the sale and supply of any Products on the Site. If this TERMS AND CONDITIONS conflicts with any other document, the TERMS AND CONDITIONS will prevail for the purposes of usage of the Site. If you do not agree to be bound by this TERMS AND CONDITIONS and the Privacy Policy, you may not use the Site in any way. For the purposes of this TERMS AND CONDITIONS, the term ‘Acceptance’ shall mean your affirmative action in clicking on ‘Buy Now’ or 'Buy It Now' or 'Add to Cart' or on ‘Checkout’ as provided on the multiple pages on the Site or such other actions that implies your acceptance.

The Company may amend this Agreement and/or the Privacy Policy at any time by posting a revised version on the Site. All updates and amendments shall be notified to you via posts on the website or through e-mail. The revised version will be effective at the time we post it on the Site, and in the event, you continue to use our Site, you are impliedly agreeing to the revised TERMS AND CONDITIONS and Privacy Policy expressed herein.

In addition, if the revised version of this Agreement includes a Substantial Change, we may provide you with 30 days’ prior notice of such Substantial Change as per the Notification Preferences provided by you. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this Agreement. For the purpose of this Agreement, the term “Substantial Change” means a change to the terms of this Agreement that materially reduces your rights or increases your responsibilities.

Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you. If you visit, use, or shop at the site (or any future site operated by the company, you accept these terms and conditions). In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third party vendors, whether or not included in the site, you will also be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will prevail.

LIMIT OF LIABILITY

The Company's limit of liability is limited to the INR value of Products supplied to the customer, the company shall not be liable for any consequential damages which may arise from direct or indirect use of its products. 

HEALTH BENEFITS/CLAIMS

Our products are Natural. The Health claims (If Any) on the website or on product are for reference only based on general research referred online on various portals. The Advantages or Health Claims are not "MEDICAL Claims" & we do not guarantee any benefits using our products.

We offer Natural, Certified Organic products of the highest quality & our facilities are audited by International Organisations to maintain the highest safety standards. However, we shall also not be liable for any side effects or harm caused by the use of any of our products. The product is to be used at customers own risk & liability & Company shall be fully indemnified for any claims or liabilities. 

If this Terms and Conditions conflict with any other document, the Terms and Conditions will prevail for the purposes of usage of the Site. As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt out of our promotional emails anytime by clicking the UNSUBSCRIBE link at the bottom of any of our email correspondences. Please see our Privacy Policy for details. We shall have no responsibility in any manner whatsoever regarding any promotional emails or SMS/MMS/WHATSAPP sent to you. The offers made in those promotional emails or SMS/MMS/WHATSAPP shall be subject to change at the sole discretion of the Company and the Company owes no responsibility to provide you any information regarding such change. By placing an order, you make an offer to us to purchase products you have selected based on standard Site restrictions, Merchant specific restrictions, and on the terms and conditions stated below. You are required to create an account in order to purchase any product from the Site. This is required so we can provide you with easy access to print your orders and view your past purchases.

The Site/Company takes no responsibility for the services or products that are sold by Sowfresh India LLP 'Company'. The Company makes no warranty to their end users for the quality, safety, usability, or other aspects of a product or service that is supplied by a Merchant and/for some services or activities that involve potential bodily harm, and for those activities, the Company takes no responsibility for the service or activity being offered, and the End User takes responsibility for his or her own actions in utilizing those services.

  • Orders in India are typically delivered in 2-5 days in metros and rest of India within 4 – 7 days. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, epidemic, pandemic, etc.)

Force Major 

Force Major is Applicable against all transactions taken place on the "Site". If for any reason we need to cancel your order the order shall be cancelled & payment received if any shall be refunded within 30-45 working days. 

Marketing and Promotions

  • Offers and promotions vary from products to products.
  • Offers may not be applicable to certain brands/products.
  • Company reserves the rights to change/withdraw any offer or discount without any prior notice.
  • Company reserves the rights to give the contest/give away prizes amount in different denominations.
  • Gift vouchers can be redeemed once and can`t be refunded or returned.
  • Balance amount can`t be refunded or adjusted for future transactions. 
  • Gift vouchers are valid for 1 year from the date of issue.

Indemnity

You shall to the fullest extent indemnify and hold harmless the Company, its subsidiaries and affiliates, and their respective officers, directors, shareholders, agents, and employees, from any claim or demand, or actions including reasonable attorneys` fees, made by any third party or penalty imposed due to or arising out of your breach of this Agreement, or the documents it incorporates by reference, or your violation of any law, rules or regulations or the rights of a third party.

Contact Details 

In case of any query, please feel free to email us at us at info@sowfresh.in or call us at+91 88260 04406.

Postal Address: 13-A, Atma Ram House, 1 Tolstoy Marg, New Delhi-110001 (INDIA)